Turning off the printer only re-sets its memory once turned back on it tries to print the job once more and gets locked up. It can't be deleted (it tells you it is deleting, but it never finishes the process). Now there is always one print job stuck in the print queue. My HP C4385 printer is connected wirelessly through a router and has worked well until recently.

I've run into a similar problem with Vista Home Premium. OS: Windows VISTA (32 bit version - home)Ģ) Connected directly to laptop via USB cable I must admit I feel like the technology re VISTA operating system has made things worse (I thought creating a document and printing it was a pretty basic function for a computer). Please note, my old lap top (DELL Inspiron) used ME and it worked fine with the EPSON printer (and still does). In the case of my brother he has another model EPSON printer (newer version just bought a month ago) and as his printer is in his basement and he works wirelessly upstairs with his lap top it is a MAJOR pain (he has to keep going downstairs to turn the printer off and on again).

This is a very cumbersome problem if I have a lot of files to print and I have to keep turning the printer off. The work around solution that I have done is I have to cancel all print jobs (even after this the job still looks like it is trying to delete), then I turn off my printer and turn it on again and the file seems to delete itself. If I try to print another file it will get stuck behind this file that has not deleted. When I print a file, the file will print but then in the printer status window after the print job is completed it shows that the file is trying to delete itself but it for some reason can not delete. I have a very similar problem with my printer and so does my brother with his EPSON printer. Thanks for your cooperation and patience! If the problem only occurs in one computer, have you tested other computers in the same environment? Please also let me know the system information of this computer, especially the model of the motherboard. What are the models of involved printers? Are they using LPT or USB interface?Ĥ. How many computers are involved in this problem? Are the involved computers upgraded from Windows XP to Windows Vista? Or clean install? How long does the problem persists?ģ. Please briefly describe the environment, including: whether the printer is connecting locally or shared? If it’s shared, which system or device acts as the print server? Is the network wireless or wired?Ģ. I totally understand the feeling of encountering so many printing issues, but please understand that many factors may cause this problem and we will try our best to assist you.īefore going in-depth into this issue, I need to collect some information from you, which is important for further troubleshooting:ġ.

Hp c5280 printer wont print